@inproceedings{Zhou-ICWS04,
    author  =   "Zhou, X. and Cai, Y. and Godavari, G. K. and Chow, C. E.",
    title   =    "An adaptive process allocation strategy for proportional
    responsiveness differentiation on {Web} servers",
    booktitle = "Proc. IEEE 2nd Int'l Conf. on Web Services (ICWS)",
    year    = "2004",
    month   = "July",
    pages   = "142--149"
}